Sponsor Spotlight BY Lisa Jaffe | October 29, 2025

Pregnancy Loss Is One of the Most Overlooked Forms of Grief. It Needs to Be Recognized in the Workplace

When I suffered a miscarriage just 10 weeks into my first pregnancy, I was left to deal with the emotional consequences on my own. I was expected to go right back to work and operate as if nothing had happened. It’s not as if it was a baby, people said. Better it happens now than later, they said. It seemed not just unhelpful, but cruel. An estimated 10% to 30% of pregnancies end in miscarriage. Yet most families face that loss in silence, with little acknowledgment from their communities or workplaces.That silence is starting to break. Empathy,  a leading technology company transforming how the world plans for and navigates life’s toughest moments, is expanding its Loss Support product to include a program dedicated to pregnancy and infant loss.“Pregnancy and infant loss are deeply personal and often invisible forms of grief,” said Sophie Ruddock, Empathy’s chief operating officer. “It’s one of the most common experiences employees face, yet it remains largely unrecognized in workplace policies.”Empathy’s latest Grief Tax Report (2025) highlights why this issue matters, not just emotionally but organizationally:54% of those experiencing a loss used their own funds to pay for post-loss costs, even if loved ones had plans in place; out-of-pocket expenses per loss average $12,500.92% of people experiencing loss report health consequences such as panic attacks, weight changes, or anxiety.Out-of-pocket costs average $12,500 per loss.Work disruptions can last more than a year, often leading to absenteeism or resignation.78% of employees who suffer a loss don’t feel supported at work.“Our research shows that employees who experience pregnancy loss report similar concerns, including thoughts of leaving and fears about job security,” Ruddock says. “This is not just an emotional crisis; it is a workplace one.”A New Kind of Support“People were using and finding comfort in our Loss Support platform program to cope with pregnancy losses,” Ruddock says. One HR leader who had used the program after an early miscarriage reported to Empathy that the experience “validated my grief and reminded me I wasn’t alone,” she said. Recognizing this need, Empathy set out to create dedicated resources tailored to this experience.The new Pregnancy and Infant Loss program builds on Empathy’s existing infrastructure of care managers, mindfulness tools, and digital resources. After enrolling, employees receive a personalized care plan, daily guidance to help rebuild structure and confidence, support for workplace communication, and one-on-one sessions with trained care managers.Expert resources were developed in partnership with Jessica Zucker, PhD, a leading psychologist specializing in reproductive and maternal mental health. The program also includes dedicated tools for non-carrying partners, a group often overlooked in traditional bereavement support.“Our approach recognizes that pregnancy loss affects everyone involved,” Ruddock said. “Any parent or parent-to-be has imagined a future that suddenly feels taken away. Each deserves care and space to process that loss.”Compassion Meets TechnologyAt Empathy, technology and human care go hand in hand. As Ruddock explains, technological innovation like AI allows Empathy to deliver “deeply personalized care at scale. Our technology helps tailor each care plan based on the user’s experience, stage of recovery, and expressed needs. It also automates administrative tasks. like paperwork reminders, so our team can focus on what matters most: human connection.” AI, she adds, is a “force multiplier.”Beyond Loss: A Broader MissionThis launch is part of Empathy’s broader effort to support people through major life transitions. The company recently introduced LifeVault, which helps families prepare for the future through estate planning, and Leave Support, a partnership with MetLife designed to help employees on short-term leave return to work with confidence.Sophie Ruddock, Empathy’s chief operating officer (company photo)“Loss is universal,” Ruddock said. “Every employee will experience it, yet few companies are truly prepared. Addressing grief is not only compassionate; it is smart business. It builds loyalty, accelerates return-to-work timelines, and helps people feel seen.”For HR leaders, the takeaway is clear: do not wait for a crisis. “Employees remember how they were treated when life was hardest,” Ruddock said. “Those who show care build trust that lasts far beyond recovery.”Empathy continues to expand its specialized care journeys to support people through all of life’s hardest moments. The goal is simple: to make comprehensive care the new baseline for employee well-being. “Grief is inevitable,” she said, “but disruption does not have to be.”Editor’s note: From Day One thanks our partner, Empathy, for sponsoring this thought leadership spotlight. Empathy is a leading technology company transforming the way people plan for and navigate life’s toughest moments. Serving more than 45 million policyholders across North America with loss support, Empathy currently partners with eight of the top ten U.S. life insurance carriers and handles one in five life insurance claims in the U.S. beyond the payout. With $162 million in funding from top-tier venture firms including Index Ventures, General Catalyst, Adams Street Partners, and other leading funds, as well as strategic investment from global financial institutions and Empathy Alliance partners, Empathy combines cutting-edge innovation with compassion to provide unparalleled support for bereavement, estate management, legacy planning, and more. Recognized by Apple, Google Play, and Fast Company, Empathy is setting the standard for modern family care and workplace benefits. Learn more at empathy.comLisa Jaffe is a Seattle-based writer who specializes in issues about health, wellness, and the healthcare industry. (Featured image by PeopleImages/iStock by Getty Images)

Story cover image
Webinar Recap BY Emily McCrary-Ruiz-Esparza | October 28, 2025

Improving Financial Wellness for Your Employees at a Modest Cost

As inflation squeezes paychecks, student debt looms over graduates, and the cost of childcare keeps climbing, companies are under mounting pressure to help employees make the most of their money. But offering financial wellness programs isn’t just a nice-to-have. Employees now expected it–and it’s a strategic business move. The problem, however, is doing so cost-efficiently.The first challenge is often getting executives, who make six- or seven-figure incomes, to understand the financial plights of salaried, and especially hourly, employees. At MGM Resorts–famous for its gaming, hospitality, and entertainment venues–many leaders are what DJ Rao, the company’s head of total rewards, calls “homegrown.” They started with modest means. “They’ve grown from the front desk upwards into the C-suite. Our leadership appreciates and understands what $400 is,” he said during a recent From Day One webinar about improving employee financial wellness at a modest cost.If your leaders don’t have this kind of appreciation, Rao emphasized that presenting programs as a moral imperative won’t be enough. HR leaders must benchmark against competitors in terms of ROI, reduced absenteeism, and increased productivity. Your leaders are concerned about the business, so translate it into dollars and cents. “It just cannot be, ‘Let’s do this because it’s good.’ You have to show the money.”But how do you know if you’re delivering what your employees really need? Trade-off surveys are a helpful tool. Devin Miller, co-founder and CEO of emergency-savings platform SecureSave, recommends asking employees which benefits they actually want, rather than assuming the standard offerings will work. Expert speakers joined From Day One contributing editor Emily McCrary-Ruiz-Esparza for a conversation on improving employee financial wellness at a modest cost“Everything’s costing more, and you want to add more, but do they really still need all of these things? And which one do they prefer over others?” Miller said. Some employees might prioritize emergency-savings accounts over health savings accounts or other perks entirely. Understanding these preferences ensures programs make a meaningful impact.Financial resources don’t have to be expensive, and some don’t cost a thing. Damilola Akinduro, global head of benefits at the data-center company Equinix, points out that, without extra cash, employees often struggle to save. To help, Equinix helps its workers with tax efficiency and brings in volunteer experts for financial education. “You’d be surprised at how much employees appreciate these things,” she said.First United Bank also leans on its internal resources. They invite specialists from within the bank to host talks about budgeting, and have their 401(k) provider give free seminars, said Christina Escobar, a senior financial well-being specialist at First United. “We really try to leverage our vendors and our internal resources.” These resources are especially helpful for their new grads (they hire 100 to 200 every year), who may have never followed a budget or set up a retirement account.Vendors themselves are evolving to make financial benefits more cost-effective. Dave Kirby, SVP of total rewards at marketing data company Epsilon, noted that platform-style solutions now allow companies to consolidate things like charitable giving, wellness programs, and financial literacy offerings in one place, making it easier to scale benefits efficiently. “There are now vendors that are bringing all this together under one platform,” he said.Over time, employers may need to reevaluate their offerings. “It’s surprising how few employers take the time to go through these programs, ask the hard questions, and pull that money back,” Miller said. Many companies can fund improvements by reallocating underused benefits rather than increasing budgets.Rao warned against chasing wellness trends. “Everyone wants to do something new, but be very careful what you offer your employees,” lest you have to roll it back. He recommends investing fully in a few initiatives and communicating widely—through word of mouth, employee resource groups (ERGs), signage, and internal websites. “Do few things,” Rao said, “but do them well.”Emily McCrary-Ruiz-Esparza is an independent journalist and From Day One contributing editor who writes about business and the world of work. Her work has appeared in the Economist, the BBC, The Washington Post, Inc., and Business Insider, among others. She is the recipient of a Virginia Press Association award for business and financial journalism. She is the host of How to Be Anything, the podcast about people with unusual jobs. (Featured photo by LordHenryVoton/iStock by Getty Images)

Story cover image
People & HR CONTENT
VIEW ALL CONTENT